Accelerator having issues- Steps in order to reboot

Hannah Jordan -

Question:

My accelerator is having issues. What is the best way (order of steps) to start/stop reboot

 

Answer:

HI There!
If you need to reboot,

1. turn off the accelerator (press the power button, do not unplug)

2. deactivate the dual gateway

3. reboot the router

4. reactivate the gateway and restart the accelerator.

Check that the accelerator then has started the VPN and if not then go ahead and start it.

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1 Comments

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    Shawn439

    Can you explain how to deactivate the dual gateway??

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