Slow Speeds

Ruth Petty -

Having issues with speed?  There are a few things you can try to resolve the problem on your own.

When you are experiencing a slow down in your VPN speed, a number of things could be contributing factors.  We have noticed that older versions of certain web browsers can disrupt speed tests, so make sure that your internet browser is updated to the latest version. Check your Java to make sure it is also updated. Similar to the outdated web browser, if the updates on Java are not completed, speed tests can be affected.  Once you have verified that your programs are up-to-date, you can begin the speed tests.

Performing a few speed tests can help you find the fastest server for your location and help you understand what you can expect from your VPN.

Follow these simple steps:

1. Disconnect from your VPN tunnel so you are on your local internet connection.  Once on your local connection, perform a Speed test on speedtest.net.

2. Next, click on the New Server button and drag the green square on the world map over to the location of the VPN server you are using (NY, San Francisco, London, etc.). Mouse over each dot until you find the correct city and click it to perform a speed test.  This will give you the best example of uninhibited internet access to that location. Your VPN will be slower than this speed because of encryption.

3. You can repeat the test to different server locations that are included in your VPN plan and use the one that gives you the best speed. Once you have determined which is best, log onto your VPN account and switch to a server in that area.

4. Enter the new server information into your Sabai Technology VPN Router by following the instructions included with your shipment.

If you are unable to resolve you speed issues with these tests, contact us at support@sabaitechnology.com.

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