Before You Buy - What to Know

Ruth Petty -

Things to Know Before you Buy

Shopping

Do I need the VPN Accelerator

  • The VPN Accelerator is designed to work for customers who have a relatively high local speed and whose ISP does very little to throttle external connections.
  • The best test for what kinds of speeds you will receive on the VNP Accelerator is to run your VPN service directly from your computer and run a speed test.

Which Router is Best

Voltage

  • All products come with a standard American style plug.
  • Unless otherwise indicated, all products are dual voltage.

Forms of Payment

  • 256-bit encryption.
  • Processing available through Paypal.
  • Don't have PayPal? Check out as a guest with any major credit card.
  • Your financial security matters, which is why we do not store any billing information in our database.

Shipping

Shipping

  • All in-stock orders are shipped within 24 hours, Monday through Friday.
  • All shipments being sent to and from a country must clear customs first.
  • These charges are recipient’s responsibility as Sabai Technology is only charging the transportation fee for the packages. 
  • Fast, reliable shipping available through FedEx.
  • FedEx is unable to deliver to PO Box Addresses. If you are using this method for shipping, please provide a valid street address.
  • A forwarding company is recommended for the following countries: China, Ecuador, Greece, Russia, Vietnam, Turkmenistan, Turkey, Israel, Indonesia.
  • A valid Tax ID is required for customs clearance in the following countries: Brazil, Chile.

Customs

  • Customer is responsible for all customs duties or import taxes imposed by their country of residence.
  • Customs is a government agency responsible for regulating shipments entering a country. 
  • These charges can vary drastically and will be collected upon delivery from the carrier. 
  • You may check with your country’s customs office to determine what these additional costs will be.

Taxes

  • Import duties, taxes, and fees are not included in the product price or shipping and handling cost.

Solutions

Complex Network Setup

  • Multiple routers, Apple TV, Apple Time Capsule, and Roku to access both local and VPN internet should click HERE for specific help.

Sabai Freedom

  • Included with every VPN Router and VPN Accelerator purchase.
  • One-on-one live technical support during business hours.
  • Applicable firmware updates included.

Satisfaction Guarantee

  • 90-day satisfaction guarantee.
  • No risk refund on domestic shipments.
  • Available on all models.

Hardware Guarantee

  • 1-year hardware guarantee.
  • 90 day No risk refund.
  • Available on all models.
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